Managed Detection & Response (MDR)
24/7 AI-powered MDR combining expert SOC analysis with automated threat response. Mean time to detect under 15 minutes. 99.9% uptime SLA. CREST accredited.
Frequently asked questions
What is Managed Detection and Response (MDR)?
MDR is a fully managed service that combines 24/7 threat monitoring, expert human analysis, and rapid response to detect and contain cyber attacks across your endpoints, network, cloud, and identity systems. Unlike traditional monitoring, our analysts actively hunt for threats and take containment action on your behalf.
How is MDR different from a SIEM or antivirus?
A SIEM collects and correlates logs but still needs people to investigate alerts, and antivirus only blocks known malware. MDR adds the expert SOC team, threat hunting, and response actions on top — turning raw alerts into contained incidents so your team isn't left triaging noise.
How quickly can your MDR service detect and respond to a threat?
Our mean time to detect is under 15 minutes, with automated containment actions isolating affected systems within minutes of a confirmed threat. Every detection is validated by a UK-based SOC analyst before escalation to remove false positives.
Is your MDR service UK-based and CREST accredited?
Yes. We are a UK cyber security provider (part of Sailotech UK Ltd) with CREST-accredited consultants and ISO 27001:2022 certified processes. Our SOC operates 24/7/365 with a 99.9% uptime SLA.
Does MDR integrate with our existing security tools?
Yes. We integrate with leading EDR, SIEM, cloud, and identity platforms (such as Microsoft Sentinel and Defender, CrowdStrike, and SentinelOne) so you keep your existing investment while gaining managed detection and response on top.