Incident Response Services
24/7 expert incident response: rapid containment, digital forensics, ransomware support, and guided recovery. Response SLA under 1 hour. Evidence preservation for legal proceedings.
Frequently asked questions
What should we do if we think we've been breached?
Contact our incident response team immediately and avoid wiping or rebuilding affected systems, as this can destroy evidence. We help you contain the incident, preserve forensic evidence, and begin recovery, with a response SLA under one hour for retainer clients.
Do you offer an incident response retainer?
Yes. An IR retainer guarantees priority access to our responders with a defined SLA, pre-agreed terms, and prior knowledge of your environment, so help is immediate when an incident occurs rather than negotiated under pressure.
Can you help with ransomware attacks?
Yes. We provide end-to-end ransomware support — containment, scoping, forensic investigation, recovery, and guidance on regulatory notification — working to restore operations safely while preserving evidence.
Will you support legal and regulatory reporting?
Yes. We preserve evidence to forensic standards suitable for legal proceedings and help you meet reporting obligations such as UK GDPR/ICO notification and sector regulations within the required timeframes.
Are your responders UK-based and accredited?
Yes. Our incident responders are UK-based (part of Sailotech UK Ltd), working to ISO 27001:2022 certified processes with CREST-accredited expertise, available 24/7.